Pencor Services, Inc.

Pencor Services, Inc.

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We have a wide variety of positions as we have multiple companies so it’s hard to say how to advance specifically as it will depend on the persons end goals. We are a telecommunications / entertainment company so in general our positions are I.T., Communications or Business Administration related.

Entry Level - Customer & Technical Support

Entry level positions can be anywhere from $13 per hour for a Telephone Operators and $17 per hour for Technical Support or Customer Service Representative both which are great stepping stones into other roles within our company.

$13-$17/hr

Level II - TSR, Team Leaders/Trainers, Supervisors/Managers

Many Customer Service and Technical Support agents progress to Level II TSR’s, Team Leaders, Trainers, Supervisors and Managers.

Pay range: $36,000-45,000 per yea

Level II - TSR/Network Support Specialists/ Jr. Cyber Security Analysists

Technical Support agents who have been with the company for several years and have attained Associates I.T. degrees and/or technical certifications often move into other I.T. roles such Level II TSR, Network support Specialists, Jr System Administrators and Jr Cybersecurity . Analysts.

Senior IT

Employees working in Junior level I.T. roles often move into more senior/ higher level roles once they have attained about 3+ Years experience in their current roles and completed degrees and/or certifications relevant to the position.

Pay range: $50,000-65,000 per year

Cybersecurity/High IT

Highest Level I.T. Roles involving management or specialized skill set (ie…Cybersecurity) are usually attained with 5+ years’ experience along with required degrees and certifications.

Pay range: $65,000+

Knowledge, Skills, and Abilities Needed

We’re looking for employees who are or have… 

  • Customer Service-oriented
  • IT/Technical Background

Company Bio

As an entertainment and communications company serving Pennsylvania, Pencor Services, Inc. is dedicated to providing our customers with advanced, effective and affordable services to improve their quality of life. We strive to provide excellence in customer service while reaching out to support the communities we serve.

As a leader in the communications’ industry, we provide our employees a safe and rewarding work environment along with the latest technology available to meet our goals. Pencor will continue to serve with the moral principles of honesty and integrity on which this company was founded.

Pencor’s companies include: Blue Ridge Communications, BRC TV– 11, BRC TV-13, Claude’s Creamery, Lehigh Valley Press, No Peaking (gift shop at Penn’s Peak), Palmerton Telephone, Pencor Construction, Pencor Electric, Pencor Wireless, Penn’s Peak, PenTeleData, Time News Media Group, TN Printing,